Battle Beaver Customs offers a wide array of services for 1st-Party stock controllers and controllers originally purchased from our store. Controllers repaired or upgraded through these services carry a 45-Day Limited Warranty that only covers items from the unit's previous visit.

If you are having issues with thumbstick drift, try using our recalibration guide first.

Please note: All enhancements will void any written or understood warranties offered by the respective manufacturer. Controllers that have pre-existing modifications installed by any individuals not a part of Battle Beaver Customs are ineligible for send-in services. Please do not send in ineligible controllers to our shop; they will be rejected and destroyed.

• - ALL PACKAGES that are shipped to our office must have a legible Ticket Number written on the outside of the package, OR on a note accompanying the controller.
• - Our current estimated Standard Service time is ~7 - 10 business days from when the controller is checked-in and the service invoice has been confirmed paid.
• - Packages that are delivered are checked-in by our technicians as they are received. Please allow ~2 - 4 business days for processing and invoicing.
• - Each controller submitted must be relatively clean and have its own Send-In Request Form.