Send-In/Upgrade Services

Battle Beaver Customs offers a wide array of services for 1st-Party stock controllers and controllers originally purchased from our store. 

Please note: All enhancements will void any written or understood warranties offered by the respective manufacture. We are not currently offering Repairs or Upgrades to any custom controllers that are not from Battle Beaver Customs directly. Additionally, controllers that have pre-existing modifications that were installed by any individuals not apart of Battle Beaver Customs are ineligible for send-in services. Please do not send in ineligible controllers to our shop, they will be rejected and destroyed. 

  • • ALL PACKAGES that are shipped to our office must have a legible Ticket Number written on the outside of the package, OR on a note accompanying the controller.
  • • Our current estimated repair time is ~2-3 weeks from when the controller is checked-in and the service invoice has been confirmed paid.
  • • Packages that are delivered are checked-in by our technicians as they are received. Please allow ~1-3 Business Days for processing and invoicing.
  • • Each controller submitted must have its own Send-In Request Form.
  • • Competitor DualSense, Xbox Series X, PS4, & XB1 Controllers are not eligible for Send-In or Upgrade Services at this time.


Once the initial invoice for repairs/upgrades has been emailed, customers will have 3 business days to purchase their services. If an invoice is left unpaid, the controller(s) will be subject to additional fees, with ownership forfeited following 10 business days.

Select a controller to begin:

After your Request submission...

Please ship your controller(s) to:

Battle Beaver Customs
901 International Pwky
Ste 200
Richardson, Tx 75081

If you have any questions or suggestions for edits to our form,

please submit a request at our Help Center