Thank you very much for your support and patience during this time!

**During the pandemic, our modified office hours are from Monday to Friday, 10:00 AM to 4:00 PM Central Time.**

Our office is closed most standard US holidays. While you may receive a response outside of these hours, it cannot be guaranteed. 

Email is the best form of contact in order to establish a clear conversation history and a digital record of discussion with our company. 

Please reserve contacting us via telephone for questions prior to ordering or general information so that we may assist as many gamers as possible. 

While we are working during this pandemic, we assure you that we will respond as quickly as possible. We try to reply to email messages within 48 hours, however please allow 3-4 business days for a response. For more technical issues, specific requests, or unique situations, there may be an extended response time as we consult other team members to assist with a response.