Battle Beaver Customs offers a wide array of services for 1st-Party stock controllers and controllers originally purchased from our store.

If you are having issues with thumbstick drift, try using our recalibration guide first.

Please note: All enhancements will void any written or understood warranties offered by the respective manufacturer. We are not currently offering Repairs or Upgrades to any custom controllers that are not from Battle Beaver Customs directly. Additionally, controllers that have pre-existing modifications installed by any individuals not a part of Battle Beaver Customs are ineligible for send-in services. Please do not send in ineligible controllers to our shop; they will be rejected and destroyed.

• - ALL PACKAGES that are shipped to our office must have a legible Ticket Number written on the outside of the package, OR on a note accompanying the controller.
• - Our current estimated Holiday repair time is ~10 - 15 business days from when the controller is checked-in and the service invoice has been confirmed paid.
• - Packages that are delivered are checked-in by our technicians as they are received. Please allow ~2 - 4 business days for processing and invoicing. Some delays may occur during the Holiday season.
• - Each controller submitted must be relatively clean and have its own Send-In Request Form.
• - Competitor DualSense, Xbox Series X, PS4, & XB1 Controllers are not eligible for Send-In or Upgrade Services at this time.