Battle Beaver Guarantee – Battle Beaver Customs

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Warranty Policy

6-Month Standard Warranty

Provided with every controller, our Standard Warranty covers any functional issue resulting from customization or modification. 

Issues such as Thumbstick Drift (at default deadzones) are covered, and U.S. domestic shipping is included for qualified repairs effective 180 days from the date of delivery.

2-Year Extended Limited Warranty

A single-use Extended Limited Warranty available for purchase ($59.99) that covers any functional issue resulting from customization or modification. Issues such as Thumbstick Drift (at default deadzones) are covered, and U.S. domestic shipping is included for qualified repairs effective 730 days after the Standard Warranty period ends.

A similar Recertification Limited Warranty can be purchased for continued coverage after use.

1-Year Recertification Ltd Warranty (Renewable)

After a controller has used its 2-Year Extended Limited Warranty for repairs, a single-use Recertification Limited Warranty can be purchased ($50) for continued coverage of the controller for 365 days from the date of the repair delivery. Can be repurchased after repair.

This warranty enables recertification of the thumbsticks to resolve Thumbstick Drift (at default deadzones), and modification components such as Smart Triggers, but does not cover wear and tear on OEM internals such as the mainboard, RCP, etc. This warranty also includes U.S domestic shipping for qualified repairs.

Return Policy

30 DAY MONEY-BACK GUARANTEE

All custom controllers have a money-back guarantee within 30 days of delivery. We will accept your controller for return so long as it satisfies our Return Policy and after a 15% restocking fee.

Click here for our full Return Policy